Artificial intelligence (AI) and machine learning (ML) have had quite the impact on most industries in the last couple of years, but what about the effect on our own IT industry? On April 1, 2020, the SNIA Cloud Storage Technologies Initiative will host a live webcast, “The Impact of Artificial Intelligence on Storage and IT, where our experts will explore how AI is changing the nature of applications, the shape of the data center, and its demands on storage. Learn how the rise of ML can develop new insights and capabilities for IT operations. In this webcast, we will explore: Read More
Category: Artificial Intelligence
AI, Machine Learning and Natural Language Processing in Action
SNIA Cloud Storage recently hosted a fascinating webcast on the real world use of IBM Watson – the computer that mesmerized viewers on “Jeopardy!” by answering questions accurately and faster than its human competitors. Our webcast, “Customer Support through Natural Language Processing and Machine Learning,” detailed how Watson is being used as a virtual support assistant, named Elio, at NetApp. We had many interesting questions during the live event which is now available on-demand. Here are answers to them all from our expert presenters who have been driving the success of Elio – Ross Ackerman from NetApp and Robin Marcenac from IBM. Read More
Watson: From Jeopardy! to Digital Support Assistant
When IBM Watson premiered on “Jeopardy!” viewers were mesmerized by Watson’s ability to answer the quiz show’s questions and most times, beat the human contestants! Fast-forward to today and the real-world applications extend well beyond playing trivia games. Watson is being deployed in a variety of medical and business scenarios.
In fact, NetApp is now using Watson as part of Elio, a virtual support assistant that responds to queries in natural language. Elio is built using Watson’s cognitive computing capabilities which enable Elio to analyze unstructured data, by using natural language processing to understand grammar and context, interpret complex questions, and evaluate all possible meanings to determine what is being asked. Elio then reasons and identifies the best answers to questions with help from experts who monitor the quality of answers and continue to train Elio on more subjects. It’s a fascinating application of artificial intelligence (AI) that we will discuss in detail at our SNIA Cloud Storage webcast on February 22, 2018, “Customer Support through Natural Language Processing and Machine Learning.”
Elio and Watson represent an innovative and novel use of large quantities of unstructured data to help solve problems, on average, four times faster than traditional methods. Join us at this webcast, where those on the front lines of this innovative application will discuss:
- The challenges of utilizing large quantities of valuable yet unstructured data
- How Watson and Elio continuously learn as more data arrives, and navigates an ever growing volume of technical information
- How Watson understands customer language and provides understandable responses
Learn how these new and exciting technologies are changing the way we look at and interact with large volumes of traditionally hard-to-analyze data. Register now! We look forward to seeing you on the Feb. 22nd.